Download Uber - Request a ride

Uber is a ride-hailing app that connects passengers with drivers nearby. Enter your destination, review the available ride options and estimated prices, then choose the one that suits your trip. The app matches you with a driver and displays details such as the vehicle, license plate, driver profile, and estimated arrival time. Availability, ride types, and features can vary by location.

The fare depends on factors such as your route, ride option, local pricing, and demand at the time you request a trip. The app generally shows an upfront price or estimate before you confirm, but certain changes—such as adding stops or changing the destination—may affect the final charge. Check the fare details in the app before booking, and review local terms for possible fees or surcharges.

Payment methods depend on your country and account, but the app may support options such as credit or debit cards, digital wallets, cash in some areas, or eligible vouchers. Add or select a payment method before requesting a ride and check that it is available for your chosen trip. After the ride, the fare is normally charged through the selected method, with a receipt available in the app.

Uber provides in-app trip details and safety tools that may include sharing your trip status, contacting support, and using an emergency assistance feature where available. Before getting into the vehicle, confirm that its license plate, make, and model match the information in the app. Features differ by location, and they do not replace personal judgment; contact local emergency services if you face immediate danger.

Check the trip screen for updates, driver location, and any cancellation notice. If the pickup is taking longer than expected, use the in-app contact options or follow the instructions shown for that ride. For a fare concern, lost item, route issue, or other problem, open the trip in your activity or ride history and use the relevant help option. Policies and available remedies vary by location.