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Substack Inc.

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Frequently asked questions

What is Substack and what can I do with it?

Substack is a publishing platform for newsletters, podcasts, video, and other creator-led publications. As a reader, you can discover writers and creators, follow their work, receive new posts by email or in the app, and join discussions where available. Some publications are free, while others offer paid subscriptions. The exact features you see depend on each creator’s publication and subscription settings.

Is Substack free to use?

You can download Substack and read or follow many publications without paying, but some creators put posts, podcast episodes, or other content behind a paid subscription. Prices and billing terms are set by the individual publication and should be checked before subscribing. A free account does not automatically unlock paid material, and purchases or subscriptions may be subject to the platform or app store’s payment and cancellation policies.

How do Substack subscriptions and cancellations work?

A paid subscription generally gives you access to content offered by a particular publication for the billing period shown at checkout; it is not necessarily a single subscription that covers all of Substack. Review the price, renewal frequency, and included benefits before confirming. To stop future charges, cancel through the billing route used to subscribe, such as the app store or your account settings, and check the stated end date for access.

Can I use Substack without creating an account, and what information does it collect?

You may be able to read some publicly available pages without signing in, but an account is useful for following publications, managing subscriptions, and participating in app features. Account and privacy details can change, so consult Substack’s current privacy policy and the app store privacy disclosures before downloading. Consider which information you provide, review notification and email preferences, and use the available account settings to manage them.

Is Substack suitable for both readers and writers, and what should creators know before publishing?

Substack supports readers as well as people publishing newsletters, podcasts, video, and other work. Creators can build a publication and may offer free or paid access, but they should review current eligibility, fees, payment, content, and moderation terms before relying on the service. Readers should also know that each publication is independently produced, so quality, posting frequency, and subject matter can vary from one creator to another.