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Life360

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Frequently asked questions

What is Life360: Family Safety & GPS used for?

Life360 is a location-sharing and family coordination app. Members of a private group, called a Circle, can share their location on a map, check when someone arrives at or leaves a saved place, and communicate through in-app features. Depending on the plan, it may also include driving reports, crash detection, and roadside assistance. It is designed for people who agree to share information, not for secretly tracking someone.

Does Life360 track a family member’s location all the time?

Location sharing can update in the background while a member is signed in and has granted the necessary location permissions, so it may continue when the app is not open. Actual accuracy and update frequency depend on the phone’s settings, connectivity, battery-saving features, and the person’s permissions. Circle members should review the app’s sharing controls together; a location shown on the map may be delayed or unavailable rather than perfectly precise.

Is Life360 free, or do I need a subscription?

Life360 offers a free tier, while paid membership plans provide additional features and may have different limits or benefits. What is included can vary by country, current plan, and app version, so check the plan details displayed in the app or app store before subscribing. Review the price, billing period, renewal terms, and cancellation instructions carefully, especially if you begin a free trial.

What permissions and personal information does Life360 need?

To provide location sharing, Life360 needs location access, and background access may be required for updates when the app is closed. Some features may request notifications, motion or fitness activity, contacts, or other device permissions. The information collected and how it is used can change with settings and service updates, so read the current privacy policy and permission prompts. Only enable features your Circle is comfortable using.

Will Life360 work if a phone has no signal or the battery runs out?

Life360 depends on a powered phone and a working location source, such as GPS, along with an internet connection for sharing updates. If a phone is switched off, out of battery, in airplane mode, or without data coverage, its location may stop updating; the map can then show an older location or indicate that the member is unavailable. Treat the app as a convenience, not an emergency or guaranteed tracking service.