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Booksy International sp. z o.o.

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Frequently asked questions

What is Booksy for Customers used for?

Booksy for Customers is an appointment-booking app for finding and scheduling services with participating local businesses, such as barbers, hair salons, nail technicians, and beauty or wellness providers. You can browse listings, compare service details, check available times, and manage bookings in one place. The businesses and services shown depend on your location and on which providers use Booksy.

How do I find and book a service through Booksy?

You can search by service or business, explore nearby listings, and review information such as offered treatments, prices, business details, and customer feedback when available. After choosing a provider, select a service and an open appointment time, then follow the booking prompts. Before confirming, check the appointment details and any business-specific requirements, since availability and booking policies are set by each provider.

Does Booksy for Customers cost anything to download or use?

The app is generally intended for customers to browse providers and arrange appointments, but prices for services are set by the businesses and are not determined by the app. Whether a particular booking requires payment in advance, a deposit, or payment at the appointment can vary by provider and service. Check the listing and booking details carefully, and review the app store page for current download or regional terms.

Can I change or cancel an appointment in Booksy?

Bookings can typically be viewed and managed through the app, but the options and rules for changing or cancelling an appointment depend on the provider and the time remaining before the booking. Open the appointment details to check the available actions and the business’s cancellation policy. If the app does not offer the change you need, contact the provider directly; late cancellations or missed appointments may have consequences under its policy.

What information should I consider before downloading Booksy for Customers?

Booksy can make it easier to discover local providers and keep appointment details together, but the experience depends on the businesses in your area and the information they maintain. You may need an account to use booking or management features, and the app may request access to information or device permissions for particular functions. Review its current privacy disclosures, permissions, ratings, and app store requirements before installing.