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Frequently asked questions
What can I do with the Walgreens app?
The Walgreens app brings many common pharmacy and store tasks into one place. Depending on your location and account, you can manage prescriptions, request refills, check prescription status, browse products, clip digital coupons, view deals, and place eligible orders for pickup or delivery. Available services and features may vary by store, prescription, and region, so check the app for what is offered near you.
How do I refill or manage a prescription in the Walgreens app?
Sign in or create a Walgreens account, then use the pharmacy section to find prescriptions linked to your profile. The app may let you request refills, check order progress, and receive notifications when a prescription is ready. You may need prescription details or to verify your identity, and some medications require approval from your prescriber. If a prescription is missing or an issue needs attention, contact the pharmacy directly.
Is the Walgreens app free to download and use?
The app is generally free to download, and browsing products or managing eligible pharmacy services does not usually require a separate app fee. However, purchases, prescriptions, delivery, and other services may involve costs, insurance copays, or fees that depend on the item and your location. Review the total shown at checkout and confirm prescription pricing with your pharmacy or insurer before completing an order.
Can I use the Walgreens app to order products for pickup or delivery?
The app supports shopping for eligible products and may offer same-day pickup or delivery where those services are available. Select a nearby store, add items to your cart, and review the options and estimated timing displayed before placing your order. Availability, delivery coverage, minimums, and fees can vary, and some products may be excluded. Check the final order details in the app for the most accurate information.
What information and permissions does the Walgreens app need?
You can expect to provide account details to use features such as prescription management, rewards, or order tracking. The app may request permissions such as location access to find nearby stores or enable location-based services; whether these are necessary depends on the feature you choose. Review the privacy information and permission prompts before proceeding, and use your device settings to adjust permissions. Avoid sharing account credentials with others.