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Proton AG

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Frequently asked questions

What is Proton VPN, and what can I use it for?

Proton VPN is a virtual private network app that routes your internet connection through a VPN server and encrypts traffic between your device and that server. It can help protect data on public Wi-Fi, reduce exposure of your IP address to websites, and provide access to servers in different locations. A VPN does not make you completely anonymous or protect you from every online threat, so safe browsing and strong account security still matter.

Is Proton VPN free, and what does the free plan include?

Proton VPN offers a free plan, but its available features and server choices may differ from those in paid plans and can change over time. The free option is useful for trying the app or covering basic VPN needs, while subscribers may get access to additional locations, faster or priority connections, and more advanced features. Check the current plan details in the app or on Proton VPN’s official website before choosing.

Does Proton VPN keep logs of my internet activity?

Proton VPN says it follows a no-logs policy, meaning it is designed not to record users’ browsing activity. Its privacy practices and independent reviews can help you assess that claim, but a VPN cannot erase information already collected by websites, apps, or your internet accounts. Before installing, read the current privacy policy and consider what data the app needs to operate, including any permissions requested on your device.

Will Proton VPN make my internet faster or let me watch content from other regions?

A VPN can sometimes provide access to services that vary by location, but streaming availability depends on the service, the server, and its current restrictions; access is not guaranteed. VPN encryption and routing can also add distance to your connection, so speeds may be slower, although nearby servers and a strong network can help. Streaming providers may block VPN connections, and their terms or regional rules still apply.

How do I install Proton VPN, and what should I check before connecting?

Download Proton VPN from the official Google Play Store or Apple App Store, then sign in or create an account and choose an available server. Review the app’s requested permissions, subscription options, and privacy information before proceeding. For added protection, look for settings such as automatic connection on untrusted networks or a kill switch, if available on your device and plan. Keep the app updated and test the connection after setup.