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Block, Inc.

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Frequently asked questions

What is Cash App, and what can I use it for?

Cash App is a financial services app that lets eligible users send and receive money, manage a balance, and access other features that may include a Cash App Card, direct deposit, investing, or bitcoin services. Available features depend on your location, account status, and eligibility. It is not a bank, and some services are provided by partner institutions, so review the terms and fees for each feature before using it.

Is Cash App free to download and use?

Cash App is generally free to download, and many standard transfers between Cash App balances do not have a fee. However, charges can apply to certain services, such as instant transfers, some ATM withdrawals, or transactions involving particular payment methods. Fees and limits can change, so check the current details in the app before confirming a transaction. Your mobile carrier may also charge for data or messaging used while accessing the service.

How do I keep my Cash App account and money safe?

Protect your account by enabling a security lock or biometric authentication, using a unique password, and never sharing sign-in codes or your PIN. Verify a recipient’s details before sending money, since transfers may be difficult to reverse once completed. Cash App support will not ask you to share a verification code or move money to a supposed safe account. Contact support through the official app if you notice unfamiliar activity.

Can I use Cash App without a bank account, and how do I add or withdraw money?

Some Cash App features may be available without linking a bank account, but verification or a linked account can be required for particular transactions, higher limits, or services. Depending on your eligibility and location, you may add money using supported methods, receive payments, or transfer funds to a linked bank account. Transfer timing and fees vary by method, so review the options shown in the app before choosing one.

Is Cash App available everywhere, and what should I check before downloading it?

Cash App availability and features vary by country, and not every service is offered to every user. Before downloading, confirm that the app is available in your region and that your device meets the current requirements listed in the official app store. You may need to provide personal information to verify your identity. Also review the privacy policy, permissions, terms, and any applicable fees before opening or funding an account.