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Uber Eats: Food and Grocery icon

Download Uber Eats: Food and Grocery

Uber Technologies, Inc.

4.6383.85K reviews100,000,000+ installsFood & Drink

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Frequently asked questions

What can you order through Uber Eats: Food and Grocery?

Uber Eats lets you browse and order meals from participating restaurants, along with groceries and other everyday essentials from available local stores. What you can buy depends on your location and which businesses are accepting orders at the time. Before checkout, review the item details, options, prices, and estimated arrival time, since menus, stock, delivery coverage, and fees can vary.

How do delivery fees and other charges work on Uber Eats?

The total cost may include the price of your items, a delivery fee, a service fee, taxes, and any applicable small-order or other charges. These amounts can vary by location, business, demand, and order size, so check the checkout screen before placing an order. Optional tips may also be available. Promotions or subscription benefits can change some charges, but eligibility and terms apply.

Can you track an Uber Eats order and contact the courier?

After an order is accepted, the app generally shows status updates and, when delivery tracking is available, the courier’s location as the order approaches. The order screen may provide options to contact the courier or restaurant, although available contact methods can differ. Keep your delivery instructions accurate and your phone accessible, and use the in-app help options if an order is delayed or something goes wrong.

What should you do if an Uber Eats order is missing, incorrect, or delayed?

Open the order in the app and use its help or support options to report the specific issue. You may be asked to describe what happened or provide photos, so include clear details and submit the report promptly. Refunds, credits, replacements, and other resolutions depend on the circumstances and Uber Eats’ applicable policies; reporting a problem does not guarantee a particular outcome.

Is Uber Eats available everywhere, and what do you need to use it?

Uber Eats is not available in every country, city, or neighborhood, and the restaurants and stores shown depend on your delivery address. You generally need the app, an account, an eligible payment method, and an internet connection to browse and place an order. Enter your address to check local availability, then review the app’s current requirements and terms before ordering.