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McDonalds USA, LLC

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Frequently asked questions

What can you do with the McDonald’s app?

The McDonald’s app is designed for checking menu items, finding nearby restaurants, viewing current offers, and placing orders where mobile ordering is available. Depending on the location, you may be able to choose pickup, drive-thru, curbside, or delivery options. Features and availability vary by country and restaurant, so check the app for the services offered near you before relying on a particular ordering method.

Is the McDonald’s app free to download and use?

In most regions, you can download the McDonald’s app and browse its features without paying a subscription fee. You still pay for any food or drinks you order, and delivery charges, service fees, taxes, or minimum-order requirements may apply when relevant. Offers and rewards can have conditions, such as eligible items or expiration dates. Review the final order total and each promotion’s terms before completing a purchase.

Can you earn rewards or use deals in the McDonald’s app?

Many versions of the app include deals, rewards, or a points program, but the exact benefits depend on your country and may change over time. Some offers require you to activate or select them before ordering, while rewards may require a qualifying purchase or a minimum number of points. Check the offer details for exclusions, redemption limits, and expiry dates, and confirm that the deal appears in your order before paying.

Can you order McDonald’s for pickup or delivery through the app?

Mobile ordering and delivery are available only in participating locations, and the choices shown can depend on the restaurant, time, and your address. The app may let you select pickup at the counter, drive-thru, or another supported collection option. Delivery may be handled by McDonald’s or a delivery partner and can involve extra fees. Confirm the selected restaurant, estimated timing, and order details before submitting.

What information and permissions might the McDonald’s app require?

The app may ask you to create an account or provide information such as an email address, phone number, or payment details to use ordering and loyalty features. Location access can help identify nearby restaurants, but you can usually search by entering a location instead. Available permissions and privacy practices may differ by region and app version. Review the current privacy notice and your device’s permission settings before sharing personal information.